Sharon “Shellie” Souders Puts Customer Service First at the Crilly Agency
Now that we’re half-way through January, it is time to highlight the work of another Associate Agent at the Crilly Insurance Agency. Each of our licensed agents is instrumental in making our local offices in Annapolis and Catonsville Maryland successful. Personal service is what sets our agency apart.
This week we are putting the spotlight on Sharon “Shellie” Souders. Shellie runs our Catonsville office and has over 24 years of insurance experience. She prides herself in providing excellent customer service. A specialist in personal lines; she can easily answer most questions that come her way. Shellie is happy to assist clients with questions concerning billing and coverage. “Making sure that their policy meets their needs,” is Shellie’s chief concern when working with customers.
At the Crilly Insurance Agency, we are independent, which means we offer our customers a choice when it comes to selecting which carrier provides the best policy and pricing for their needs. A captive agent, who works for one company, has limited products. One day, those products may not be right for you. An independent agent works with a variety of companies and thus has access to more markets. They will be able to get you coverage at the lowest prices and can also find ways to cover potential gaps in insurance to work with policies you already have.
Shellie works with customers to find the best ways to obtain comprehensive coverage at the best possible rate. Her area of expertise includes all kinds of property insurance including home, auto, commercial, tenant, motorcycle, and boat insurance.
A Baltimore county resident, she is the mother of three sons and a grandmother. In her spare time, Shelly enjoys crafting, camping, fishing, baking and socializing with her friends.. If you’d like to contact Sharon “Shellie” Souders by email she can be reached at [email protected] or call our Catonsville office at 922 Frederick Road at 410-788-0112.